Shipping policy

Shipping Policy

Effective Date: 21 July 2026

Thank you for choosing Petey Art. Every artwork is carefully produced using premium materials and made specifically for your order. We are committed to ensuring your artwork arrives safely and in excellent condition.

Order Processing

All artwork is made to order.

Orders are typically processed within 2–5 business days before shipment.

During holidays, promotional events, or periods of high demand, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Times

Estimated delivery times begin after your order has been produced and shipped.

Destination	Estimated Delivery
Canada	3–7 business days
United States	3–7 business days
Europe	5–10 business days
United Kingdom	5–10 business days
Australia & New Zealand	7–15 business days
Rest of the World	7–20 business days

Please note that these are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on:

Destination
Product size
Product type
Shipping method selected

Any applicable taxes, duties, or customs fees are the responsibility of the customer unless otherwise stated.

Tracking Your Order

Once your order has shipped, you'll receive an email containing tracking information so you can monitor your package's progress.

If you have not received tracking information within 7 business days, please contact us.

International Orders

We proudly ship worldwide.

International customers may be responsible for import duties, customs fees, or local taxes imposed by their country. These charges are not included in the purchase price or shipping costs.

Delivery Delays

While we strive to meet estimated delivery times, delays can occasionally occur due to circumstances beyond our control, including:

Severe weather
Customs inspections
Carrier delays
Peak holiday shipping periods

We appreciate your patience should these situations arise.

Incorrect Shipping Address

Please ensure your shipping information is accurate before placing your order.

Petey Art is not responsible for orders shipped to an incorrect address provided during checkout.

If you notice an error, contact us immediately. We will do our best to update your order before production begins, but changes cannot be guaranteed once production has started.